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Consumer Protection

The Consumer Protection (“CP”) Section protects Colorado consumers and businesses against fraud and maintains a competitive business environment by enforcing state and federal consumer protection laws; enforcing state and federal antitrust laws; implementing and enforcing provisions of the Tobacco Master Settlement Agreement; enforcing state laws on consumer lending, predatory lending, debt collection, rent-to-own, debt management, and credit repair; and advocating for residential, small business, and agricultural public utility ratepayers.  The CP Section initiates investigations of anti-competitive, fraudulent, and unlicensed activities, files civil lawsuits and administrative actions to stop those activities, and participates with other state and federal law enforcement offices in national investigations and lawsuits. 

The CP Section promotes consumer protection through a variety of consumer education and outreach initiatives, including its www.stopfraudcolorado.gov website, digital newsletters and consumer advisories, distribution of tens of thousands of informational brochures on identity theft and on scams targeting military personnel and their families, and through public-private partnerships with organizations like the AARP Foundation (Colorado ElderWatch) and with Boys and Girls Clubs throughout Colorado.

Consumer Fraud Unit

The primary responsibility for the Consumer Fraud Unit is consumer complaint intake and investigation/prosecution of violations of the Colorado Consumer Protection Act and the Charitable Solicitations Act.  This Unit also handles much of the Section’s consumer education and outreach efforts.  Click here to learn more.

Antitrust, Tobacco, and Consumer Protection (“ATCP”) Unit

This unit enforces state and federal antitrust statutes and the Tobacco Master Settlement Agreement. It also investigates/prosecutes cases involving mortgage loan origination, mortgage loan repair/modification, and foreclosure-related frauds.

Consumer Credit Unit

The Consumer Credit Unit regulates (through licensure/registration programs) companies and individuals involved in consumer lending, debt collection, and debt management and enforces a variety of statutes governing those and related practices.  The Unit regulates supervised lenders, credit sellers, credit counseling and debt settlement companies, and collection agencies. It enforces a variety of state laws related to those industries. 
Click here to learn more.

Office of Consumer Counsel (“OCC”) Unit

This unit represents the state’s public advocate on behalf of residential, small business, and agricultural utility ratepayers before the Colorado Public Utilities Commission.  Unit attorneys and legal assistant work on cases involving electric, and natural gas.

Contact Us

Colorado Office of the Attorney General
Consumer Protection Section
Ralph L. Carr Colorado Judicial Center
1300 Broadway, 7th Floor
Denver, CO 80203
800-222-4444