Consumer Protection Investigations Supervisor

Details

Section:
Consumer Protection
Position Number:
LAA 00071
Salary Range:
$7,243.00 - $9,884.00 Monthly
Apply By:
Friday, October 15, 2021, 11:59 pm
FLSA:
Exempt
Work Unit:
Consumer Protection
Job Location:
1300 Broadway, Denver, CO 80203
Release Date:
Thursday, September 9, 2021
Employment Type:
Full-Time
Position Type:
Classified

Find a rewarding career making a difference: Join the Office of the Attorney General!

The Consumer Protection Section is seeking an experienced criminal investigator to lead the CP Investigations Unit. We are looking for a motivated professional who is ready to take their career to the next level. In the Consumer Protection Section, you will be part of a team dedicated to protecting Colorado consumers from fraud and other unfair and deceptive practices, as well as price fixing, monopolization and other unlawful market manipulations. You will have the opportunity to lead a team of investigators responsible for a wide variety of complex cases and collaborate with collegial group of attorneys and paralegals dedicated to an important and fulfilling mission. This job requires an experienced leader with the judgment to assess which cases to pursue from among the many consumer complaints and referrals to our office. Your casework will have a valuable impact on the community while also offering work-life balance.

 

WHAT YOU WILL DO

The Consumer Protection Investigator Supervisor carries an active caseload and supervises the Department of Law criminal and compliance investigators assigned to the Section. The position manages investigator team caseloads from assignment to disposition, offering coaching and determining investigation strategy.  The Investigator Supervisor reviews complex case material, assigns caseloads to investigators, and determines whether a case is best assigned to a compliance investigator or a criminal investigator by assessing the nature of the investigation, level of risk, and potential liability. The position provides formal supervision of investigators including performance management and mentoring and coaching staff on investigative strategies and techniques specific to each case.

As a working manager, the Investigator Supervisor conducts investigations of consumer fraud and violations of other Consumer Protection Laws. The position analyzes intake and referral information to determine the existence of Consumer Protection violations, scope and pattern of unlawful activity, and direction of the investigation before making recommendations about next steps. The position assembles evidence for case development and prosecution through evidentiary hearings and trial.

In addition, the Investigator provides training, technical advice, and assistance to other law enforcement agencies and interacts with the public and fellow governmental agencies regarding fraud prevention strategies and complaints. The position works in collaboration with the Consumer Protection Section Deputy to draft or revise policies and procedures, identifies best practices to implement for the team, and provides guidance and input on potential legislation. The position is responsible for recommending and overseeing investigator-related expense items as well as investigator budgetary plans.

 

This position is open only to residents of Colorado.

 

WHAT WE ARE LOOKING FOR
 
Minimum Qualifications: 

  • Bachelor’s degree from an accredited institution in criminology, law enforcement, criminal justice, psychology, accounting or other related field, AND
  • Three (3) years of professional investigative experience as a sworn detective or criminal investigator at the felony level for a government law enforcement agency, which must have included gathering of evidence, interviewing and locating witnesses, writing reports of findings to be used in Court in the prosecution of defendants, and testifying at trial, AND
  • Must be P.O.S.T. certified at the time of application (see “Conditions of Employment” below for more information)

Conditions of Employment: 

  • Applicants must pass a thorough background investigation prior to appointment.
  • Candidates must be Colorado P.O.S.T. certified at the time of application. In accordance with C.R.S. §24-31-303 (5)(a) and (b), applicants must be Colorado P.O.S.T. certified, including the requirement of completing a physical and psychological evaluation (if it has been more than three years since a physical and psychological evaluation has been conducted).  Following a conditional job offer, but prior to appointment, a candidate not meeting the requirement of C.R.S. §24-31-303(5)(b) will be subject to a physical and psychological evaluation to determine fitness to serve as a peace officer. Must be proficient with a handgun.
  • Must be available, sometimes on short notice, to travel within and outside the State of Colorado.  Must be available to work nights and/or weekends when necessary to conduct fast-paced investigations or prepare for trial.
  • Effective September 20, 2021, employees will be required to attest to and verify that they are fully vaccinated for COVID-19, or, submit to twice-weekly serial testing. Upon hire, new employees will have three (3) business days to provide attestation to their status with proof of vaccination, or begin twice-weekly serial testing for COVID-19.Testing will take place in-person/at home/TBD and will be considered paid work time. 

Note:  Fully Vaccinated means two (2) weeks after a second dose in a two-dose series of the COVID-19 vaccine, such as the Pfizer or Moderna vaccine, or two (2) weeks after the single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine, as defined by the State of Colorado’s Public Health Order and guidance issued by the Colorado Department of Public Health & Environment.

Preferred Qualifications: 

  • Experience supervising or serving as lead for criminal investigators or law enforcement personnel
  • Experience with complex criminal and compliance cases, determining investigation strategy, assembling evidence for case development and prosecution through evidentiary hearings and trial
  • Knowledge and experience investigating consumer fraud
  • Certification as Certified Fraud Examiner
  • Ability to compile and evaluate data using spreadsheets, databases or other tools
  • Experience with on-line research and background assessment tools
  • Excellent analytical skills
  • Leadership/Supervision skills, strong mentoring and coaching skills
  • Excellent judgment and decision making
  • Strong problem-solving skills
  • Ability to work with a wide variety of stakeholders
  • Experience with administrative and/or financial management, including budget oversight
  • Strong written and oral communication skills

 

Substitutions: Professional investigative experience as a sworn detective or criminal investigator at the felony level for a government law enforcement agency, which must have included gathering of evidence, interviewing and locating witnesses, writing reports of findings to be used in Court in the prosecution of defendants, and testifying at trial will substitute for the required education on a year-for-year basis.

 

Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidate’s qualifications and in compliance with the Equal Pay for Equal Work Act.

 

View the full job announcement for more information and to apply online.