IT Business Analyst

Details

Section:
Administration
Position Number:
LAA-00606
Salary Range:
$79,620.00 - $107,580.00 Yearly
Apply By:
Tuesday, August 25, 2026, 11:59 pm
FLSA:
Exempt
Work Unit:
Information Technology
Job Location:
1300 Broadway, Denver, CO 80203
Release Date:
Monday, August 17, 2026
Employment Type:
Full-Time
Position Type:
Classified

Find a rewarding career making a difference: Join the Office of the Attorney General!

 

If you’re looking for an opportunity to use your business analysis expertise to improve government services and support the legal work that serves the people of Colorado, consider joining the Colorado Department of Law. As an IT Business Analyst, you’ll partner with attorneys, business professionals, technical staff, and executive stakeholders to analyze business processes, identify opportunities for improvement, and deliver technology solutions that enhance efficiency, security, accessibility, and customer service. This role offers the opportunity to lead business process improvement initiatives, translate complex legal and operational needs into practical technology solutions, evaluate modern software and SaaS applications, and support projects from requirements gathering through implementation and user adoption. If you enjoy solving complex business problems, building collaborative relationships, and making a meaningful impact through technology, we encourage you to apply.

 

WHAT YOU WILL DO

The IT Business Analyst serves as the primary liaison between Department of Law business units, Information Technology, project teams, vendors, and other stakeholders to improve business operations through technology and process innovation. The position analyzes business needs, operational workflows, and organizational challenges to identify opportunities for business process improvement and technology solutions that support the Department’s legal and administrative functions.

This position leads business analysis activities throughout the project lifecycle by eliciting, analyzing, documenting, and validating business and functional requirements; evaluating commercial software and Software-as-a-Service (SaaS) solutions; supporting application modernization initiatives; and facilitating communication between business and technical teams. The IT Business Analyst coordinates user acceptance testing, change management, user training, and implementation activities while ensuring technology solutions align with business objectives, regulatory requirements, security standards, accessibility requirements, and Department technology strategies. The position also develops business cases, prepares analytical reports and recommendations, and promotes standardized business analysis practices that improve organizational effectiveness and customer service

Specific duties include but are not limited to the following:

Business Process Analysis & Improvement

  • Partner with business units to analyze business processes, operational workflows, and organizational needs.
  • Identify opportunities to improve efficiency, streamline operations, and enhance customer service through business process improvements and technology solutions.
  • Facilitate meetings, workshops, and interviews to understand business challenges and recommend practical solutions.
  • Serve as the liaison between business stakeholders and IT to ensure technology initiatives align with business objectives.

Business Analysis & Requirements Management

  • Gather, analyze, validate, and document business, functional, technical, and reporting requirements for new and existing technology solutions.
  • Translate business needs into clear business requirements, user stories, process maps, workflow diagrams, functional specifications, and other project documentation.
  • Evaluate commercial software and Software-as-a-Service (SaaS) solutions to determine business fit and compatibility with Department technology standards.
  • Ensure proposed solutions meet requirements for security, accessibility, interoperability, records retention, and regulatory compliance

Project Support & Solution Implementation

  • Participate in technology projects from concept through implementation by supporting project planning, stakeholder engagement, testing, training, and change management.
  • Coordinate User Acceptance Testing (UAT), including test planning, defect tracking, validation, and implementation readiness.
  • Develop user documentation, procedures, job aids, and training materials to support successful adoption of new systems and business processes.
  • Collaborate with Department staff, vendors and consultants to implement technology solutions that meet business needs.

Customer Service & Continuous Improvement

  • Build collaborative relationships with business partners, project teams, vendors, and technical staff to deliver high-quality customer service.
  • Prepare reports, recommendations, and presentations by analyzing business information, trends, and project outcomes.
  • Support the development of standardized business analysis practices, templates, and documentation.
  • Stay current with business analysis methodologies, emerging technologies, accessibility standards, and industry best practices to continuously improve Department services.

This recruitment may be used to fill other similar positions within the Administration section at the Department of Law.

Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidate’s qualifications and in compliance with the Equal Pay for Equal Work Act. Salary will be paid on a biweekly basis.

 

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

WHAT WE ARE LOOKING FOR

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:
T1F3XX IT BUSINESS ANALYST III

Minimum Qualifications and Substitutions: Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated. 

Experience Only:

Three (3) years of professional experience performing business analysis, business process improvement, requirements gathering, systems analysis, project coordination, application implementation, process improvement, or a closely related function supporting business operations and technology solutions.

Experience must have included one or more of the following:

  • Eliciting, analyzing, documenting, or validating business, functional, or technical requirements;
  • Analyzing and improving business processes or operational workflows;
  • Serving as a liaison between business stakeholders and technical teams to identify business needs and recommend technology or process solutions;
  • Preparing business requirements, functional specifications, process maps, workflow diagrams, user stories, use cases, or other business analysis documentation;
  • Participating in software implementation, application modernization, system enhancements, user acceptance testing, change management, or technology projects.

OR

Education and Experience

A combination of related education, professional certifications, and/or professional experience equal to three (3) years may substitute for the required experience.

Examples of related education include:

  • Information Technology
  • Business Administration
  • Computer Information Systems
  • Management Information Systems
  • Computer Science
  • Public Administration
  • Project Management
  • Or another closely related field.

Examples of applicable certifications include:

  • Certified Business Analysis Professional (CBAP)
  • Certification of Capability in Business Analysis (CCBA)
  • PMI Professional in Business Analysis (PMI-PBA)
If you are qualifying under the Education and Experience option listed above, you must submit a copy of your transcripts and certification at the time of application. Unofficial transcripts are acceptable. Applicants who failed to provide transcripts and/or certification will not be considered for the position. 

Note: Candidates possessing a foreign degree must submit a translation (evaluation) of their degree from an accredited institution, such as The National Association of Credential Evaluations Services in order to be given credit for the degree.Preferred Qualifications: In addition to the minimum qualifications, if you possess any of the following specifically include the details on your application. This information will be used to assess your qualifications and may be used to determine a top group of applicants.  Preference may be given to candidates with one or more of the following:

  • Experience working as an IT Business Analyst, Business Systems Analyst, or Functional Analyst.
  • Experience supporting technology projects within a government, legal, regulatory, or public-sector environment.
  • Experience evaluating Commercial Off-the-Shelf (COTS) and Software-as-a-Service (SaaS) solutions.
  • Experience facilitating requirements workshops, stakeholder interviews, or business process mapping sessions.
  • Experience using business analysis methodologies such as BABOK, or Business Process Management.
  • Experience coordinating User Acceptance Testing (UAT), defect management, implementation planning, and change management activities.
  • Experience preparing business cases, technical documentation, process maps, workflow diagrams, and executive reports.
  • Experience working with accessibility standards, records management requirements, data governance, privacy, or information security requirements.
  • Experience working with vendors, consultants, and cross-functional project teams.
  • Experience supporting software procurement, application modernization, or digital transformation initiatives.
  • Professional certifications such as:
    • Certified Business Analysis Professional (CBAP)
    • Certification of Capability in Business Analysis (CCBA)
    • PMI Professional in Business Analysis (PMI-PBA)
Required Competencies: 

  • The ideal candidate will demonstrate experience in one or more of the following:

    • Business analysis, business systems analysis, or business process analysis supporting technology or operational improvement initiatives.
    • Eliciting, analyzing, documenting, validating, and managing business, functional, or technical requirements.
    • Analyzing business processes, identifying opportunities for improvement, and recommending practical business or technology solutions.
    • Serving as a liaison between business stakeholders, technical teams, vendors, and project teams to facilitate communication and deliver technology solutions that meet business needs.
    • Developing business requirements, functional specifications, process maps, workflow diagrams, user stories, use cases, acceptance criteria, or other business analysis documentation.
    • Participating in technology projects involving software implementation, application modernization, system enhancements, or process improvement.
    • Coordinating or facilitating User Acceptance Testing (UAT), including test planning, defect tracking, validation, and implementation readiness.
    • Preparing business cases, reports, recommendations, training materials, or user documentation to support organizational change and technology adoption.
    • Communicating effectively with technical and non-technical stakeholders and presenting complex information in a clear, organized manner.
    • Managing multiple assignments, balancing competing priorities, and working independently while collaborating effectively with cross-functional teams.
    • Experience tracking workloads, case assignments, or operational metrics across teams or projects
    • Consolidating information from multiple sources (case management systems, spreadsheets, reports)
    • Developing dashboards or visual reports

Conditions of Employment: 

  • Applicants must pass a thorough background investigation prior to appointment.
  • Colorado Department of Law participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Please view the full job announcement on the Government Jobs Website for more information, including information about compensation and benefits, and to apply online.