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Safe2Tell Operations and Communications Administrator (Administrator III)

Details

Section: Office of the Attorney General
Work Unit: Office of the Attorney General
Position Number: LAA 00220
Job Location: 1300 Broadway, Denver, CO 80203
Salary Range: $4,028.00 - $5,500.00
Release Date: Friday, July 29, 2016 - 2:00pm
Apply By: Thursday, August 4, 2016 - 5:00pm
Employment Type: Full-Time
FLSA: Exempt
Position Type: Classified

Other Openings

Assistant Attorney General - Natural Resources
Assistant Attorney General - Civil Litigation and Employment Law
Litigation Support Analyst (Administrator III) - Administration

Duties

*NOTE: This job announcement will close on August 4, 2016 at 5pm OR when 75 applications are received, whichever occurs first.

    Find a rewarding career making a difference:
Join the Colorado Department of Law and the Attorney General’s Team!

The Colorado Department of Law is the largest law firm in the State.  The Attorney General is elected by popular vote of the statewide electorate and is the State's chief lawyer and law enforcement official.

Attorney General Cynthia H. Coffman oversees the Department and manages a wide range of responsibilities, including:

• Prosecuting and defending all civil and criminal actions in which the State has an interest, including on appeal
• Defending the laws and the Constitution of the State of Colorado
• Protecting consumers from scams and fraudulent activity
• Serving as legal advisor to officers of the State of Colorado and defending them from legal challenge
• Protecting and preserving Colorado’s natural resources
• Advocating for policies that help law enforcement improve community safety
• Investigating and prosecuting Medicaid fraud throughout the State

In addition to the challenging and impactful work being done at the Colorado Department of Law, there are many other benefits to joining the Attorney General’s team:

• Distinctive career advancement opportunities throughout the State system
• Strong, secure, yet flexible retirement benefits including PERA’s Defined Benefit Plan or PERA’s Defined Contribution Plan, including 401K
  and 457 plans
• Medical and dental health plans
• Paid life insurance
• Short and long-term disability coverage
• Paid vacation and sick leave earned each month
• 10 paid holidays per year
• Free access to a fitness center located in the Ralph L. Carr Colorado Judicial Center
• Excellent work-life programs, such as flexible work schedules, professional development opportunities, and an employee discount program

The Department of Law is an equal opportunity employer and understands that a diverse work force adds quality and perspective to the services we provide to the public.  We encourage candidates with diverse qualities, backgrounds, and abilities to apply.

This position is one of five supporting the state’s Safe2Tell Program.  The Safe2Tell Program provides education, training, and awareness to law enforcement and school officials regarding community safety and youth issues resulting from youth suicide, violence, gangs, and other youth concerns.  The program ensures that every Colorado student, parent, teacher and community member has access to a safe and anonymous way to report concerns about safety, with a focus on early intervention and prevention through awareness and education.   Safe2Tell manages intelligence gathering and sharing of information through a sophisticated dissemination process from the state level to the appropriate responders at the local level. The program ensures that the appropriate responders have been notified and tracks and coordinates interagency social support teams to promote intervention at the school level at the earliest opportunity.

This position serves a critical role in support of the Safe2Tell Program through the oversight and management of incoming tips and information regarding potential critical incidents such as bullying, suicide, substance abuse, mental health issues, and threats of violence.  Responsibilities include the management of the P3 reporting platform and database that is used to collect, manage, and report on youth safety issues; coordinating the effective and functional use of the tip-line,  live two-way dialogue, mobile app, web-reporting, or other methods of reporting data; ensuring that all relevant parties have the information needed at the most critical times; communicating with schools and law enforcement officials on tips received and the resolution of the issues; ensuring that disposition reports are completed and documented in the P3 reporting platform; utilizing the reported data to regularly prepare a variety of  reports that can identify trends and assist interested parties in better managing critical incidents; building and maintaining a list of coordinated statewide resources available; cross-training with community crisis service providers to align resources that may be available; developing and conducting trainings and presentations related to Safe2Tell P3 reporting platform for law enforcement officials, communication center staff, and school officials; developing training videos demonstrating core components of tip-taking operations; and providing webinar-based training to new communication officers, School Resource Officers, and other stakeholders.

With regard to oversight and management of the Safe2Tell P3 reporting platform, this position is responsible for regularly (daily) evaluating the incoming tips and information, evaluating the criticality of an incident for appropriate emergency response, and ensuring that the appropriate school officials and/or law enforcement agencies have the information necessary, that the appropriate resources have been deployed, and that school officials and law enforcement personal have recorded dispositions.

Other responsibilities include monitoring and ensuring completion of dispositions reports, data management and data analysis, and producing monthly reports on tips and occasional customized reports. This position is expected to provide recommendations for enhancing the platform and the Safe2Tell response processes, tip reporting management, and quality control. This position is also responsible for updating and preparing protocols and procedures for intelligence management and information sharing.

Necessary Special Requirements:  Applicants must successfully pass a thorough background investigation prior to appointment.  A valid Colorado driver’s license is required for regular travel within Colorado.  Applicants must be willing and capable of independent travel within the state and may be required to stay overnight.

Minimum Qualifications: Graduation from an accredited college or university with a bachelor’s degree in business, public administration, communications, sociology, computer information systems, psychology, criminal justice or other related field AND two years of professional data management and analysis experience that included working in the area(s) of youth safety and/or violence prevention.  Previous public speaking or training development and delivery experience on safety related topics is also required.     

Substitutions:  Professional work experience as described above may substitute on a year-for-year basis for the bachelor’s degree.  A master’s degree in an applicable area will substitute for the bachelor’s degree and one year of experience.

Required Job-Related Competencies: In addition to the minimum qualifications, the successful candidate will also exhibit the following job-related competencies:

  • Exceptional organizational skills
  • Oral and written communication skills (English)
  • Ability to effectively interact with others
  • Exceptional customer service skills
  • Committed to a team environment
  • Proficiency in Microsoft Office Products

Highly Desirable:   If you possess any of the following, specifically include the details on your application, as this information will be used to assess your qualifications and may be used to determine a top group of applicants.

  • Experience with law enforcement communications centers
  • Experience with school-violence prevention programs
  • Experience in social-emotional intervention practices
  • Experience with crisis communication
  • Experience conducting Webinar trainings
  • Experience working with law enforcement and school crisis response teams
  • Experience analyzing data and data trends
  • Web-based training development
  • Previous experience working with law enforcement agencies

Important Information: Applications and supporting materials may be used to identify the top group of candidates in whole or part for this position.  Applicants are responsible for ensuring that their application materials fully describe their education, training and experience as it relates to this position.

Your application will be reviewed by a qualified Human Resources Specialist to determine if you meet the minimum qualifications for this position.  If your application does not demonstrate that you meet the minimum requirements, you will not proceed in the selection process for this position.  You will be notified of the results of the application review.  If your application is rejected and you have questions, you may contact Kathy DePew at 720-508-6510 or kathy.depew@coag.gov.  You must contact her office within five days of the date you receive the application rejection notice.

APPEAL RIGHTS:  If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.

Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process.  The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at www.colorado.gov/spb.

A standard appeal form is available at www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor Denver, CO 80203, Fax: 303-866-5038. Phone: 303-866-3300.  The ten day deadline and these appeal procedures also apply to all charges of discrimination.

The Assessment Process:  Colorado Revised Statutes require that all state employees be hired and promoted through comparative analysis of merit and fitness. Part or all of the assessment for this position will include a review of your application material(s). Applications will be reviewed by a Human Resource Specialist to determine if you meet the minimum requirements for the position. Subject Matter Experts may use the application material(s) to assess applicants who meet the minimum requirements, to identify a top group for additional assessment, or establish an eligible list for referral to the hiring manager for final consideration.

Be sure the “Work Experience” section of your application is complete and specifically addresses your qualifications, experience, work product, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Qualifications and Preferred Qualifications as listed above. Resumes and “see resume” statements will not be accepted in lieu of the “Work Experience” section of the application. Upload additional pages if necessary to fully explain your experience and accomplishments. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your inclusion in the final pool of eligible applicants.

Transfer Applicants: Eligible transfer candidates must submit a complete application following the directions in this job announcement. All qualified transfer eligible candidates who submitted an application by the posted deadline will be included along with all other qualified candidates in the comparative analysis process. If you do not want to compete in the assessment process you may at any time withdraw from the formal exam process.

Please refer to the State of Colorado Employment website for further details and instructions on how to apply, http://www.colorado.gov/dhr/jobs.