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Colorado Attorney General

Phil Weiser

Colorado Attorney General

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Collection Agency Regulation

There will be a Stakeholder meeting on December 14, 2020 at 2 pm via Zoom. The Administrator is interested in amending and clarifying her rules under the CFDCPA and is soliciting topics for rulemaking. You may view the meeting details, via this Notice & Agenda, as well as a copy of the redlined Draft Rules.

The Administrator has issued an Order, published in the Colorado Register on October 25, 2020, pursuant to SB-211.
The Order extends the requirements of sections (4) and (5) of SB-211 until February 1, 2021. Governor Polis signed SB 21-002 on January 21, 2021, extending certain temporary prohibitions on extraordinary collection actions to June 1, 2021.

The Colorado Fair Debt Collection Practices Act (CFDCPA) is a state law that governs the actions of debt collectors and collection agencies. It provides consumers with certain rights and restricts the practices collection agencies may use to attempt to collect debts. For example, the law prohibits collection agencies from using harassment, misleading, and unfair practices. The law prohibits unnecessary disclosure of the debt to parties not obligated to pay the debt. The law does not apply to creditors collecting their own debts.

The Colorado Attorney General’s Office, through the Administrator of the CFDCPA, investigates complaints about collection agencies and takes appropriate disciplinary or legal action when a collection agency has violated the law. This office cannot give legal advice nor can we represent individual consumers in actions against collection agencies. Consumers may bring legal action against collection agencies under the CFDCPA.

For information about past meetings, Advisory Opinions and Bi-Annual Reports from the Administrator, visit the General Information webpage using the link below. A copy of the draft proposed Rules from the August 25, 2020 is also available on the General Information webpage.

CAR

  • Licensed Collection Agencies & Disciplinary History

Laws & Rules

  • Colorado Fair Debt Collection Practices Act
  • Rules - CFDCPA
  • Colorado Child Support Collection Consumer Protection Act
  • Rules - CCSCCPA

Contact Us

Colorado Department of Law
Consumer Protection Section
Consumer Credit Unit – CAR
Ralph L. Carr Colorado Judicial Center
1300 Broadway, 6th Floor
Denver, CO 80202
car@coag.gov
Consumer Complaitns: (720) 508-6022
Licensing: (720) 508-6020
Fax: (720) 508-6033

Office of the Attorney General
Colorado Department of Law
Ralph L. Carr Judicial Building
1300 Broadway, 10th Floor
Denver, CO 80203

(720) 508-6000

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