Accessibility Statement

Colorado Office of the Attorney General Accessibility Statement

Committed to providing equitable access to all Coloradans

The State of Colorado is committed to providing equitable access to our services to all Coloradans. Our ongoing accessibility effort is to work towards being in alignment with the Web Content Accessibility Guidelines (WCAG) version 2.1, levels A and AA criteria, per the State of Colorado Technical Standard TS-OEA-002 (opens new window) and House Bill 21-1110 (opens new window). These guidelines not only help make web content accessible to users with sensory, cognitive and mobility disabilities but ultimately to all users, regardless of ability.

This website is part of the meaningful ways the Department of Law is making its services inclusive and accessible.

Pursuant to section 24-34-802, C.R.S., the Colorado Department of Law has created Progress-To-Date Reports that demonstrate concrete and specific efforts toward compliance on our front-facing web pages.

How to view PDF documents

Some documents may be provided in Portable Document Format (PDF). To improve viewing of these files, you may download the latest free version of Adobe Reader (opens new window). No endorsement of this product is implied.

Accessibility Feedback and Accommodation Requests

We welcome comments on how to improve this website’s accessibility for users with disabilities and for request for accommodations to any Colorado Office of the Attorney General or Department of Law services. If you have issues accessing any of our content, or if one of the file formats prevents you from accessing information, or if you have questions or suggestions regarding accessibility of any of our content, please contact us by email or phone.

By email: Accessibility@coag.gov
By phone: 720-508-6411

Please include as much detail as possible regarding your accessibility issue, including:

The nature of the accessibility problem;
The URL (web address) of the page or pages in question;
The specific information sought; and
Contact information for response.

Please understand certain documents on our website are created and maintained by a third-part source. In these instances, we recommend contacting the third-party for additional information.

We encourage individuals to submit feedback and request reasonable accommodations that will help ensure access to the services we provide.

All requests are considered on a case-by-case basis and we will do our best to reply to all communications within two (2) business days.
Accommodations are provided at no cost.
Accommodation requests that would impose an undue financial, technical, or administrative burden to state agencies may not be fulfilled as requested.

Examples of accommodations include:

Sign language interpretation for an event, meeting, or appointment
Alternative document formats (such as braille or large print)
Remediated PDFs
Aira Visual Interpreter service (opens new window)

How We Test Our Websites

The Colorado Office of the Attorney General and Department of Law relies on both automated and manual accessibility and quality testing processes. Automated tests are validated and addressed by staff who engage in more thorough evaluations. Examples of resources and processes that we use to help us identify and resolve potential accessibility and quality issues include:

Automated evaluation with SiteImprove
On-demand evaluation with Web Accessibility Evaluation Tool (WAVE (opens new window)) by WebAIM
On-demand evaluation using ANDI (opens new window) by the Accessible Solutions Branch of the Social Security Administration
Human-led content reviews
Human-led testing with screen readers
Human-led testing with visual difference emulators

We have also endeavored to achieve AA accessibility as measured against version 2.1 of the WCAG. We are aware however, that a number of the checkpoints of the WCAG are subjective and although we are sure that we have met them squarely, there may be instances where interpretation may vary.

For accessibility concerns about the Colorado Office of the Attorney General – Department of Law website, please send an email to accessibility@coag.gov.

Available Accessibility Resources

The Colorado Commission for the Deaf, Hard of Hearing, and DeafBlind (CCDHHDB) – Programs and services for Coloradans: The CCDHHDB provides programs and services for accessibility, communication, technology, and education. Explore the CCDHHDB website (opens new window) for information about their services, provider directories, and much more.
Aira (24/7) – Live on-demand visual interpretation through a smartphone application: As part of its drive to create a Colorado for All, the State of Colorado is partnering with Aira to connect those who are blind or have low vision with highly trained visual interpreters to remove barriers when navigating state-operated buildings and digital services for free for up to 30 minutes per session. View information on the Governor’s Office of Information Technology website for Aira Assistance (opens new window).
Relay Colorado (24/7) – Live relay services: Relay Colorado (opens new window) is a statewide service that connects standard (voice) telephone users with Deaf, Hard of Hearing, DeafBlind, Speech-Disabled, or Late-Deafened people who use Teletypewriter (TTYs) or Voice Carry-Over (VCO) phones.
- Telephone Numbers:
  - TTY: 711 or 800-659-2656
  - Voice: 711 or 800-659-3656
  - Voice Carry-Over: 711 or 877-659-8260
  - Hearing Carry-Over: 711 or 800-659-2656
  - Speech-to-Speech: 711 or 877-659-4279
  - Telebraille: 711 or 800-659-2656
  - Spanish Relay: 711 or 800-337-3242
  - Spanish Translation: 711 or 844-409-2451
  - ASCII: 711 or 800-659-4656