The Collection Agency renewal for existing licensees is now available, online!
Welcome emails were sent to the General Mailings or Licensing contact on record. This contact will be able to see and renew any related license(s). If you would like to verify and/or update the contact information on record, please send us an email.
Please review the Collection Agency License Renewal Information and Checklist before beginning the renewal process. For more information, including a link to the portal and required forms for renewal, please visit the Renewal webpage.
The CFDCPA applies to the following collection agencies or debt collectors:
- Located within this state;
- Outside this state and collects or attempts to collect from consumers who reside within this state for a creditor with a place of business located within this state;
- Outside this state and regularly collects or attempts to collect from consumers who reside within this state for a creditor with a place of business located outside this state; or
- Outside this state and solicits or attempts to solicit debts for collection from a creditor with a place of business located within this state;
- Debt/judgment buyers who are now the owners of debts that were in default at the time they acquired ownership of those debts;
- Creditors that collect their own debts using another name which would indicate that a third person is collecting or attempting to collect such debts.
Attorneys engaged in debt collections do not need a collection agency license but must comply with the substantive provisions of the CFDCPA and are subject to the Administrator’s enforcement authority.
Collection agencies that collect only commercial, business, investment, and agricultural purpose debts are not subject to the CFDCPA and do not need a collection agency license.
Creditors, defined in section 5-16-103(7), C.R.S., who collect their own debts in their own name are not subject to the law and do not need to be licensed.
Application & Forms
Collection Agency License Application
General Forms
- Address Change Form
- Collections Manager Change Form (includes Collections Manager Form)
- Personal Affidavit
- Bank Account Information
- Out-of-State Trust Account Affidavit
- Surety Bond
- License/Registration Verification
- Citizenship/Lawful Residency Affidavit (sole proprietors only)