Collection Agency Regulation: Consumers / Creditor Clients
Collection Agency Regulation (CAR) licenses collection agencies engaging in consumer debt collection in the State of Colorado and enforces the Colorado Fair Debt Collection Practices Act (CFDCPA).
File a Complaint
Clients of Collection Agencies
Collection agencies licensed in Colorado, excluding debt buyers, must file a surety bond or assign a cash deposit with this office. The amount of the bond varies depending on the average annual amount collected by the agency. The bond protects clients who placed debts with the collection agency but did not receive remittances of money collected.
If you are a creditor client of a collection agency and have not received remittances owed to you, please complete the below form.
Laws & Rules
- Colorado Fair Debt Collection Practices Act
- Rules - CFDCPA
- Colorado Child Support Collection Consumer Protection Act
- Rules - CCSCCPA
Colorado Department of Law
Consumer Protection Section, CAR
Ralph L. Carr Colorado Judicial Center
1300 Broadway, 6th Floor
Denver, CO 80203
Licensing: (720) 508-6020
Fax: (720) 508-6033