Administrative Assistant II (State Services)

This recruitment may be used to fill other Administrative Assistant II positions in the Department of Law.

Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidate’s qualifications and in compliance with the Equal Pay for Equal Work Act.

MINIMUM QUALIFICATIONS: Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated.

Experience Only:
Two (2) years of general clerical/office support experience as the primary function of the job.

OR 

Education and Experience:
A combination of related education and/or relevant experience in general clerical/office support as the primary function of the job equal to two (2) years.

If qualifying under the substitution, you will be required to provide a copy of your transcripts at the time of application.

Note: Candidates possessing a foreign degree must submit a translation (evaluation) of their degree from an accredited institution, such as The National Association of Credential Evaluations Services in order to be given credit for the degree.

Preferred Qualifications: In addition to the minimum qualifications, if you possess any of the following specifically include the details on your application, as this information will be used to assess your qualifications and may be used to determine a top group of applicants.

• Prior experience in a healthcare, human services related, legal, or customer-focused office environment
• High technical aptitude and demonstrated ability to learn and use internal databases, billing systems, and/or scheduling tools
• Experience working with technology and various systems, including MS Office
• Experience organizing documents and electronic file systems, including spreadsheets and databases
• Strong critical thinking and problem-solving skills, with a track record of resolving issues and balancing multiple systems
•  Experience working under competing priorities and adapting to shifting deadlines
•  Experience processing electronic documents, reports, and/or financial/billing records
• Excellent customer service skills, with the ability to communicate complex information in simple, accessible terms
• Strong written and verbal communication skills for internal and external stakeholders
• Outstanding organizational skills, with experience creating procedures, workbooks, and/or process guides
• Strong attention to detail, including accuracy in billing, data entry, and/or documentation

Required Competencies:

• Requires proficiency with MS Office applications (Word, Excel, Outlook, etc.)
• Requires discretion and the ability to maintain a high level of confidentiality
• Requires familiarity with and comfort using technology (databases, systems, and/or spreadsheets, etc.)
• Requires outstanding organizational skills and demonstrated strong interpersonal skills (team collaboration, training colleagues, and/or customer interaction, etc.)

Conditions of Employment:

• Applicants must pass a thorough background investigation prior to appointment.

• Colorado Department of Law participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

• The State Services Section offers flexible work arrangements. Employees are expected to work at least three (3) days per week in office. Please note, flexible work arrangements may change at any time based on business needs.

Appeal Rights:
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director’s Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.