Special Assistant to the AG for Constituent Services (Program Assistant I)

Details

Section:
Office of the Attorney General
Position Number:
LAA-07004
Salary Range:
$53,400.00 - $69,396.00 Yearly
Apply By:
Friday, August 22, 2025, 11:59 pm
FLSA:
Non-Exempt
Work Unit:
OAG
Job Location:
1300 Broadway, Denver, CO 80203
Release Date:
Thursday, August 14, 2025
Employment Type:
Full-Time
Position Type:
Classified


THIS POSITION IS OPEN ONLY TO COLORADO RESIDENTS.
This position is not subject to the Hiring Freeze as outlined in Executive Order D 2025 009.

Find a rewarding career making a difference: Join the Office of the Attorney General!

 

The Office of the Attorney General has an exciting opportunity for a Special Assistant to the AG for Constituent Services. In this position, you’ll work directly with the Attorney General’s Executive Assistant to address constituent concerns, help resolve important issues, and connect Coloradans to critical resources. In this term-limited role, you’ll gain unparalleled insight into state government, participate in high-profile events, and contribute to initiatives that shape our communities. You’ll receive hands-on mentoring, professional development, and coaching from seasoned leaders, all while building skills in communication, problem-solving, and public engagement. This is your opportunity to have a direct, meaningful impact—while growing your career alongside a dedicated, mission-driven team.

WHAT YOU WILL DO

This position serves as the constituent services Program Assistant to the Attorney General and the AG’s Executive Assistant. This includes working with constituents to explore and assist them in determining options to help resolve conflicts, problematic issues, or concerns; gathering information about internal and external resources and referrals; and developing and analyzing options available to the constituents to bring systemic concerns to the attention of the organization for resolution. The position assists the Attorney General and AG’s Executive Assistant to determine how best to respond to constituent inquiries and draft appropriate responses for their review and approval.

Additionally, this position assists with staffing the Attorney General at events and meeting with constituents, including preparing briefings for the Attorney General in advance of the events, tracking and notetaking constituent concerns that arise at events as well as follow up after events. Assisting the AG’s Executive Assistant with scheduling, technical set up, and greeting visitors meeting with the AG.

Job duties include:

  • Serve as primary contact for constituent inquiries via phone, email, web form, and in-person events; research and provide resources, referrals, and follow-up.

  • Track and analyze constituent issues, identifying trends and elevating them to leadership as needed.

  • Assist with staffing the Attorney General at events, including preparing briefings, managing schedules, coordinating travel, and following up on constituent concerns.

  • Support administrative functions such as scheduling, meeting setup (virtual and in-person), technical support, and greeting visitors.

  • Conduct research, compile data, and prepare reports to support the Attorney General’s priorities.

  • Assist with planning and implementing special projects, events, and outreach efforts.

  • Travel in-state as needed, including some overnight and weekend trips.

This is a term-limited position that is expected to last until December 2026 but may be adjusted based on the business needs of the office.Salary note: Although a salary range is listed, salary will be set commensurate with the successful candidate’s qualifications and in compliance with the Equal Pay for Equal Work Act.

This recruitment may be used to fill other positions in the Department of Law,  Office of the Attorney General.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

WHAT WE ARE LOOKING FOR

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification:

H4R1XX
PROGRAM ASSISTANT I

Minimum Qualifications and Substitutions: Please document all relevant experience in detail on your application. Experience will not be inferred or assumed. Any part-time experience listed will be prorated.

Experience Only: Four years of administrative or program support experience which includes interacting with customers and providing services in a professional office setting.

OR

Education and Experience:A combination of related education and administrative or program support experience which includes interacting with customers and providing services in a professional office setting.

If qualifying with Education, you will be required to provide a copy of your transcripts.

Note: Candidates possessing a foreign degree must submit a translation (evaluation) of their degree from an accredited institution, such as The National Association of Credential Evaluations Services in order to be given credit for the degree.

Preferred Qualifications: In addition to the minimum qualifications, if you possess any of the following specifically include the details on your application, as this information will be used to assess your qualifications and may be used to determine a top group of applicants.

  • Strong organizational skills and attention to detail
  • Strong communications skills and ability to interact effectively with a wide variety of stakeholders and constituents
  • Excellent written communication skills
  • Experience working in an environment that required a high level of confidentiality
  • Strong customer service experience
  • Knowledge of and ability to use de-escalation skills
  • High technical aptitude and ability to trouble shoot technical issues
  • Experience utilizing customer relationship management software, such as SalesForce
  • Passion for public service and community engagement

Required Competencies:

  • Proficiency with MS Office Suite
  • Strong professional demeanor
  • Ability to maintain a high level of confidentiality when working with sensitive information

Conditions of Employment:

  • Applicants must pass a thorough background investigation prior to appointment.
  • Colorado Department of Law participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
  • Travel in-state as needed, including some overnight and weekend trips. This position will need to drive for AG events and will require a valid CO driver’s license as they will be required to drive fleet vehicles.
  • This position may offer flexible work arrangements but will require this position to work on-site the majority of the time.

Please view the full job announcement for more information, including information about compensation and benefits, and to apply online.