Guidance for filing a complaint with the FTC regarding internet service provider interference with the open internet.
The Federal Trade Commission (FTC) has authority over internet service providers through the Federal Trade Commission Act, which gives the FTC the authority to prohibit unfair methods of competition and unfair or deceptive acts or practices affecting commerce. Some practices that may fall under this purview include: paid prioritization of internet content by your internet service providers; throttling bandwidth or otherwise impairing or degrading lawful internet traffic on the basis of content, application, service, or use; blocking any lawful internet content, applications, services, or devices; or otherwise interfering with the open internet.
If your internet service provider has engaged in any practice that violates federal law regarding interference with the open internet, you may file a complaint with the FTC. The FTC may investigate these practices to determine if they violate the FTC Act and whether further action is appropriate.
Click here to report to the FTC a problem with your Internet Service Provider or another consumer protection matter.