The Consumer Credit Unit regulates consumer credit laws pertaining to consumer lending and credit, debt collection, debt-management and student loan servicing. Through the Administrator, the Unit oversees licensure, registration and notification of various companies, investigates complaints and may take disciplinary or legal action as appropriate
Four main program areas include
Tips on submitting a complaint
The more information you can provide about the situation, the more useful your report will be. If possible, be prepared to provide the following information:
Our office has limited jurisdiction for some issues. If we do not have jurisdiction, we will try to refer you to an agency that can better assist you. While we do not represent individual consumers, your complaint provides insight to assist this office in identifying trends, launching investigations, and filing lawsuits on behalf of the public.